Thank you for visiting Eronka. Eronka is committed to honoring the privacy of our members and visitors. This privacy policy, part of our overall Terms of Service (“Terms of Service”), covers personally identifiable information shared through Eronka.

This privacy policy applies to www.eronka.com, owned and operated by Eronka, Inc. (“Eronka”). This privacy policy describes how Eronka, Inc. collects and uses the personal information you provide on our web site: www.eronka.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

 

Eronka, Inc. has been awarded GeoTrust‘s Privacy Seal signifying that this privacy policy and practices have been reviewed by GeoTrust for compliance with GeoTrust ‘s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The GeoTrust program does not cover information that may be collected through downloadable software. The GeoTrust program covers only information that is collected through this Web site, https://www.eronka.com.

 

GeoTrust’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at hello@eronka.com.

 

Eronka, Inc. complies with the Safe Harbor framework set forth regarding the collection, use, and retention of personal data from member countries. Eronka has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Eronka takes your privacy seriously. We will not sell, lease, or exchange your personal data to, or otherwise share your personal data with, third parties in ways other than described in this Privacy Policy. By using Eronka, including services available at the eronka.com domains, you are using a service provided by Eronka, Inc. (collectively, the “Service”) and you agree to be bound by the Terms of Service and this Privacy Policy. Some capitalized terms used in this Privacy Policy and not otherwise defined may be defined in the Terms of Service. This Privacy Policy only addresses activities from our servers.

 

1. INFORMATION COLLECTION & USE

 

Registration

 

The Eronka Service requires a login in order to provide you with a personalized account. During our account registration process, we will collect an email address, your first and last name, and a password from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new Eronka account, and how to access that account. You may, at your option, also store your social media credentials as part of your account with our Service.

 

Communications with Eronka

 

We use third party service providers to assist us in managing and administering communications and emails sent to us through the Website and through some Eronka managed sites. Any personal information disclosed through such communications will be governed by such third party vendors’ privacy policy.

 

Account Subscriptions

 

If you choose to continue service with Eronka via a paid account, Eronka will collect the following personally identifiable information from you: credit card number, credit card expiration date, and zip code, and keep this information on file in our secure server in order to process your recurring invoices. You may, at your option, also provide your company name, full billing address and phone number. This information is used to verify credit card authenticity, and process payments as per your applicable service agreement. Upon discontinuation of Eronka service, your credit card information will be destroyed on our billing system. If we are unable to process your subscription for a given month, this information, along with your account information, may be used to contact you.

 

Third Party Payment Processors

 

Eronka uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments are currently processed and managed using the third party vendors below. We will inform you which payment processors are used when processing your payments.

 

Authorize.net – privacy policy

NewTek – privacy policy

Litle – privacy policy

Recurly – privacy policy

Zuora – privacy policy

Stripe – privacy policy

Tell-A-Friend Tools

 

Eronka provides a number of tools that will allow you to promote your website (or articles on your website) over email. Email addresses entered into these forms are not stored in our database, but may be stored in our system logs in text format to assist us in tracking down abusive users (users flooding the system), or using these tools for spamming. We will never contact addresses logged in this manner. The email sent through any of these mechanisms is a one time email only.

 

Hosted websites

 

Users hosting websites with Eronka are given tools that may ask you to optionally enter your email address when making comments on their website, or contacting them through their website. Since users on Eronka can manipulate the HTML code on their site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, website owners will have the opportunity to review and modify any information entered into their website. Since we do not have full control over how members run their individual sites, this privacy policy does not apply to any hosted Eronka website that you do not own. You should check that you trust the owner of a particular website before submitting personally identifiable information on that site.

 

Eronka uses the services of Linode and Servers Australia Hosting for the Website and for Eronka managed websites. Personal information hosted by or through Eronka is subject to Linode and Servers Australia Hosting’s privacy policy which may or may not contain terms as protective as this privacy policy. A copy of Linode and Servers Australia Hosting’s privacy policy is available on request.

 

Server Logs

 

When accessing web pages on the Website, Eronka may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. Otherwise, this information is used in the aggregate, and is never linked back to any personally identifiable information.

 

Comments and User Content Posted to the Website

 

If you post any Comments or User Content on the Website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.

 

Social Media

 

The Website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Twitter, Facebook, Google+, Instagram, Dropbox, Tumblr, foursquare, Flickr, YouTube and Vimeo. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies, which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.

 

Our site also includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

2. USES OF INFORMATION

 

Eronka collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our Website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The Eronka Website Manager interface will always give you an option before any piece of your personally identifiable information is presented on your website, and situations where information will be published is made clear in various spots in the interface (for example, your name is tied to welcome emails you send out from our system, and notice of this is given to you within the interface for that tool).

 

Eronka also uses information collected through its Service to send out notifications regarding service related issues (such as maintenance periods, billing problems, account expirations, and other items that may impact service). We do not send contact information unless the matter is deemed urgent, and most communication will occur through your Eronka Website Manager interface. We also may use and disclose your information to our third party service providers in order to send you messages regarding new services or other products from Eronka.

 

Information collected through our service logs is used only to identify potential cases of abuse and establish statistical information regarding Website traffic. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

 

Eronka is the sole owner of information collected on http://www.eronka.com/. Your information is never shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy.

 

3. INFORMATION SECURITY

 

We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Eronka, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

 

If you have any questions about security on the Website, you can send us a customer care request.

 

4. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

 

Changing Information

 

All information that Eronka stores related to your account, including any subscription billing information, is accessible through your Eronka Website Manager interface. You may use this interface to correct, update or delete your information at any time, and we encourage you to keep this information up to date so that your customer service requests and billing processes operate efficiently. We will respond to your request to access within 5 business days.

 

Removing Information

 

To remove your personally identifiable information from our system, submit your account for deactivation. Your personal information will be removed immediately, though your actual login name will remain reserved on our system until re-collection. If you wish to only remove your billing subscription information, cancel your paid account. Both of these removals can be accessed through your Eronka Website Manager interface.

 

Data Retention

 

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

5. COMMUNICATIONS FROM ERONKA, INC.

 

Service-related Announcements

 

We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

 

Other Messages

 

With your permission, we may also send you messages from time to time about new features or services that we will offer to our users. You may opt-out of these communications at any time by clicking on the link at the bottom of our communications to you, or by changing your preferences in your profile as further described below.

 

Customer Service

 

Upon issuing a customer support request to Eronka, we may use your information and email address to contact you regarding your inquiry.

 

Opt Out

 

Only non-promotional service announcements, as described above, will be issued without prior authorization. If you do not want to receive promotional announcements from Eronka about new products or services, you may contact us and we will not send you further promotional announcements.

 

Upon deactivating your Eronka account, you will receive no further communication from us (service announcements included).

 

6. INFORMATION SHARING AND DISCLOSURE

 

Aggregate Information (non-personally identifiable)

 

We share aggregated demographic information about our user base with our marketing partners. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties who help us to analyze our user base to improve the Service.

 

Other than as described herein, we do not link aggregate user data with personally identifiable information.

 

Personally Identifiable Information

 

Eronka employs third-party service providers to perform functions on our behalf. Examples include credit card processing, email service providers, analyzing data, providing customer service. These service providers have access to personal information needed to perform such functions on our behalf and authorized to use your personal information only as necessary to provide these services to us.

 

In the event of a business transfer or sale by Eronka, customer information generally is one of the transferred business assets but remains subject to the commitments made in any Eronka pre-existing Privacy Policy (unless, of course, you consent otherwise).

 

We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of Eronka, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

 

7. LOG FILES

 

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

 

We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users’ movements around websites and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

 

8. COOKIES

 

Like most websites, we use small bits of data called cookies stored on users’ computers to simulate a continuous connection. Cookies let us ‘remember’ information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. Members who disable cookies will not be able to use the Service, as they are required to maintain your login to our service within a browser session. Disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.

 

These cookies can be tied back to personally identifiable information only in the event that you are logged in to our Service. If you are logged in to our Service, the cookies on your computer will uniquely identify your account within our system.

 

This Privacy Policy covers the use of cookies by Eronka. only and does not cover the use of cookies by any advertisers. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

 

9. BULLETIN BOARDS/CHAT ROOMS/MEMBER WEBSITES/ TESTIMONIALS

 

If you use a bulletin board or chat room on the Website, or on any Eronka member website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us at hello@eronka.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

Certain information, such as your name and IP address are logged by our system when posting messages, and are made available to the owner of the website you are posting on. These items may be displayed to readers of the site you are posting on, depending on the settings of that particular site. If you would not like to have these details disclosed, refrain from posting messages to any Eronka bulletin board or chat room.

 

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hello@eronka.com.

 

10. LINKS TO OTHER SITES

 

This Website contains links to other sites that are not owned or controlled by Eronka, Inc. Please be aware that we, Eronka, Inc., are not responsible for the privacy practices of such other sites.

 

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. You will receive a notification when you leave Eronka.

 

This Privacy Policy applies only to information collected by this Website.

 

11. BUSINESS TRANSITIONS

 

In the event Eronka, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

 

12. LEGAL DISCLAIMER

 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees or agents.

 

13. CHANGES IN THIS PRIVACY STATEMENT

 

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice within your Eronka Website Manager interface prior to the change becoming effective.

 

14. CHILDREN UNDER 13

 

Eronka is not directed to children under 13 years of age and we do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.

 

15. CONTACT US

 

If you have any questions or suggestions regarding our privacy policy, please contact us by using our support system.

 

Eronka is located at:

 

56 Kildare Rd Blacktown

Sydney, NSW 2148

 

 

All correspondence should be sent to:

 

E-Mail to hello@eronka.com

 

Address:

Eronka

ATTN: COO

Re: Privacy Concern

56 Kildare Rd Blacktown

Sydney, NSW 2148